As a member of a technical IT team supporting over 2,000 users, workstations and 300 servers hardly a day goes by when someone doesn’t complain that the network is running slow. Of course, it falls to us to figure out if there is a real problem with the network or if the problem is related to the user’s system.
About a year ago, we updated our servers and began using Rackmount Keyboard Drawer units in a shared configuration. We connected 200 plus servers to a daisy chain of KVM switch boxes. As a result, we are able to use a single 1U rack mountable monitor, keyboard and mouse to manage all these servers connected to the KVM switches. You can imagine what a nightmare it was before we did this. Each server had its own monitor and keyboard. What a mess!
Now, we can even connect remotely to each machine and or to the main management server console. This solution makes troubleshooting the network and analysis so much more efficient. We use free and purchased management software to keep track of user statistics. We review this by remotely connecting to the server or by physically reviewing the information displayed on the Rackmount Monitor Keyboard in the server room.
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